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Terms of Business

These Terms of Business govern the supply of goods and services by Fusion Travel Luggage. By placing an order with us, you agree to be bound by these terms.

1. Definitions

  • “Company”, “we”, “us”, or “our” refers to Fusion Travel Luggage.
  • “Customer”, “you”, or “your” refers to the person or business placing an order.
  • “Goods” refers to any products supplied.

2. Orders

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order at our discretion.
  • It is the customer’s responsibility to ensure all order details are accurate at the time of purchase.

3. Pricing & Payment

  • All prices are provided in GBP (£) and may be subject to VAT where applicable.
  • Full payment may be required prior to delivery or completion of services unless otherwise agreed in writing.
  • We reserve the right to amend prices at any time, but confirmed orders will not be affected.

4. Delivery & Service

  • Delivery dates and service times are estimates and not guaranteed.
  • We will make reasonable efforts to meet agreed schedules but are not liable for delays beyond our control.
  • Customers must ensure suitable access to the delivery or service location.

5. Customer Responsibilities

  • The Company reserves the right to refuse delivery or service at any time

6. Cancellation Policy

  • Orders may be cancelled within 24 hours of placement.
  • After this period, cancellations may not be accepted.

7. Liability

  • We will not be liable for any indirect, incidental, or consequential loss or damage arising from the use of our goods or services.
  • Our total liability shall not exceed the value of the goods or services supplied.

8. Damage or Issues

  • Any damage, shortages, or incorrect items must be reported as soon as possible after delivery or service completion.
  • We may require photographic evidence or further details to assess the issue.

9. Force Majeure

  • We are not liable for failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to weather, transport issues, or regulatory changes.

10. Governing Law

  • These Terms of Business shall be governed by and interpreted in accordance with the laws of England and Wales.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Amendments

  • We reserve the right to update or amend these Terms of Business at any time without prior notice. The latest version will always apply to new orders.
By placing an order with Fusion Travel Luggage, you confirm that you have read, understood, and agreed to these Terms of Business.